interview prep

Questions to Ask Before Hiring a Real Estate Agent

A consumer interview guide for asking better questions about service area, pricing, communication, fees, representation, and source-supported claims.

Consumers preparing agent interviews8 minUpdated 2026-05-27

Ask about the work, not only the result

Good interviews focus on the day-to-day process. A consumer should understand who will do the work, how decisions are made, and what happens when timing or competition changes.

Who answers questions during evenings or weekends?
Who attends showings or listing appointments?
Who writes offers or negotiates terms?
What parts of the process are handled by assistants or team members?

Ask for specific local context

An agent who fits the assignment should be able to talk about your area, property type, price band, competing inventory, buyer demand, and common friction points without relying on generic market talk.

Recent nearby listings or purchases.
Local pricing pressure or buyer objections.
Condo, detached, acreage, or luxury differences.
Neighbourhood-level demand and showing patterns.

Ask what is not included

Before signing, clarify service scope, fees, cancellation terms, advertising costs, staging or photography costs, referral relationships, and what happens if your needs change.

Representation terms and obligations.
Commission and fee discussion.
Marketing or preparation costs.
Referral or sponsored-placement disclosure.
Interview prompts

Questions to bring into agent interviews

Copy these prompts into your notes and ask them consistently across multiple agents.

  1. 1What do you do personally and what does your team handle?
  2. 2How do you keep clients updated?
  3. 3What local risks should I understand?
  4. 4How do you disclose referrals or advertising?
  5. 5Can you show me current, verifiable examples?
Tools

Use a worksheet next

Turn the guide into a repeatable comparison process before contacting agents.

Action path

Turn this guide into a city shortlist

Browse local comparison pages, prepare questions, and use the same criteria across every profile you contact.

Consumer resources

Research-backed resources for comparing agents

These guides and tools help buyers and sellers compare profiles, prepare interviews, verify source-supported claims, and choose a service model without relying on unsupported rankings.

Compare fit

Use city, neighbourhood, property type, service model, and source support.

Ask better questions

Use the same interview prompts across multiple profiles.

Verify before signing

Check licensing, representation terms, fees, referrals, and current source links.

Related guides

Continue the comparison path

FAQ

Interview questions FAQ

Should I ask about commission first?

Commission matters, but it is usually best discussed alongside scope, service model, representation terms, and cancellation options.

Can I ask for source links?

Yes. Consumers can ask agents to support review counts, awards, production claims, designations, and service-area claims with current source links.

What if an agent avoids direct answers?

That is a signal to slow down, compare other profiles, and verify details independently before signing.