profile workflow

How Agents Can Claim, Correct, or Improve a Profile

A guide for agents and brokerage representatives who want to add source-supported information, correct outdated fields, or submit permission-cleared content.

Agents and brokerages7 minUpdated 2026-05-27

Claiming improves trust signals

A claimed profile can add current service areas, contact details, website links, source support, languages, property types, specialties, and permission-cleared media.

Identity and relationship proof.
Current website or licensing reference.
Original profile copy.
Permission-cleared image if provided.

Corrections need support

Corrections should include the field being corrected, a source URL where available, and notes that help reviewers understand the change.

Brokerage updates.
Service-area updates.
Specialty corrections.
Outdated public source links.

What not to submit

Do not submit copied bios, copied photos, copied third-party reviews, unsupported awards, unsupported review counts, or unverifiable production claims.

Original or permission-cleared copy only.
No copied third-party review text.
Claims need source support.
Sponsored inquiries are reviewed separately.
Interview prompts

Questions to bring into agent interviews

Copy these prompts into your notes and ask them consistently across multiple agents.

  1. 1What source supports this field?
  2. 2Do you have permission to display this media?
  3. 3Is this claim current?
  4. 4Should this be a correction or a sponsored inquiry?
  5. 5What should remain unverified until reviewed?
Tools

Use a worksheet next

Turn the guide into a repeatable comparison process before contacting agents.

Action path

Turn this guide into a city shortlist

Browse local comparison pages, prepare questions, and use the same criteria across every profile you contact.

Consumer resources

Research-backed resources for comparing agents

These guides and tools help buyers and sellers compare profiles, prepare interviews, verify source-supported claims, and choose a service model without relying on unsupported rankings.

Compare fit

Use city, neighbourhood, property type, service model, and source support.

Ask better questions

Use the same interview prompts across multiple profiles.

Verify before signing

Check licensing, representation terms, fees, referrals, and current source links.

Related guides

Continue the comparison path

FAQ

Claim and correct FAQ

Can agents add their own bio?

Yes, if it is original or permission-cleared and submitted through the profile workflow.

Can agents upload photos?

Photos should be submitted only when the agent has display permission or licensing rights.

Can agents add reviews?

Only rights-aware testimonials or reviews with required permission, attribution, source, and display fields should be used.